In an effort to continue to enhance customer experience and promote health and safety, Simmons Bank Arena will immediately become cashless and only accept cards or mobile payments for in-venue purchases at our concession stands, merchandise stands, and the Box Office.  This action not only limits contact, but with a recent software upgrade, will expedite lines. The new policy will go into effect immediately and will be the standard procedure moving forward.


  • Why go cashless?
    • In an effort to enhance experience and safety, cashless improves transaction process, reduces wait times and limits guest to staff physical contact.
  • What areas will cashless affect?
    • Any transaction at a concession stands, merchandise stands, or the Box Office inside the venue will become cashless.
  • Can I use cash at the box office?
    • No, cash is no longer accepted to purchase tickets at the box office.
  • Can I use other forms of payments, such as Google Pay or Apple Pay?
    • Yes, concession stands will accept mobile payments. (Merchandise stands may vary)

*NOTE: Some parking lots may only accept cash and are not affiliated with Simmons Bank Arena